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Real-time tracking

Where is your parcel?

Enter your GKS tracking number to get the status, location and estimated delivery of your shipment in one click.

Try a sample: GKS-001234 GKS-005678 GKS-009999

How to track your shipment

Three simple steps to keep an eye on your parcel's journey.

Find your number

Your GKS number is on the shipment confirmation sent by your advisor (format GKS-XXXXXX).

Enter it above

Type or paste the number in the search field, then submit. The result appears instantly.

Follow the journey

Every step is timestamped and geo-located. You also receive e-mail updates at every status change.

Frequently asked questions

Answers to the most common situations. If yours isn't listed, our teams reply in under 24 hours.

Your GKS number is on the shipment confirmation sent by e-mail and on your invoice. If you can't find it, contact your advisor or our support — we can retrieve it from your name and shipping address.

Statuses update at every major scan (pickup, consolidation, export, transit, arrival, customs clearance, delivery). For air shipments, expect 4 to 8 scans on average from departure to arrival.

Our customs & transit teams handle clearance in every country we operate in. If the status has not changed for more than 72 hours, contact your advisor who will escalate directly with local customs.

Yes, as long as the parcel hasn't been handed over to the final local courier. Send your request with your GKS number to sales@gkslogistics.com and we'll confirm the change within a few hours.

An individual shipment travels on its own schedule. A groupage shipment is consolidated with others going to the same country — more affordable, with fixed departure frequencies. Both are tracked the same way here.